How to buy at Eléctricas Bogotá:
- Contact us by any of our means, be it commercial advisors, point of sale or purchase on the website.
- You must select the products according to brand, reference and quantity, in addition to verifying that the selected equipment meets the requirements or characteristics you are looking for.
- Once the information is verified, you can choose the means of payment
- Complete the requested information and the address where your order will be delivered.
- Once the merchandise has been sent, the dispatch guide of the carrier that will deliver your order will be informed.
- Upon receiving your order, verify that it is in perfect condition and complies with all the items invoiced.
- The certificates of the equipment can be downloaded from our website in the "Certificates" tab.
- For warranty requests, returns, technical support, training, you must contact by any of the means chosen in the purchase.
Bogotá Electric Office Phones:
Offices: Calle 16 No. 12 - 56
Postal Code: 110321
PBX: 344 48 88
Cell: 317 - 433 3247/48
Fax: 318 3740
Email:
Electric Bogotá point of sale:
Counter: Cra 12 No. 16-73
PBX: 336 54 11
Cell: 317 - 433 3238
Fax: 243 31 24
Cell: 317 - 433 3238
Email:
Online shopping:
Make purchases by browsing our website, select the products of interest, the quantity and add them to the shopping cart.
It is important to keep in mind that the purchase has to be greater than $ 50,000 (before IVA) in order to continue with the payment process.
Once you have finished selecting your products, proceed to make the payment.
Online payment Methods:
Payments are made on our website and will be processed by the PAYU platform, which provides different payment alternatives for the client:
- Card Payment: The customer can make payments with VISA, Mastercard, American Express, Diners Club cards and Codensa.
- Payment through the PSE system: Payments with the PSE system are made through the savings or checking account
- Payment in cash: The client can make payments through the different options that the PAYU platform offers us, for this you can select the option that you know or have closer to and make the payment using the code provided by the platform, it is important to keep in mind that The separation of the unit is only made when the payment is made.
- Payment by banking means: The client can make payments in the different banking entities that the PAYU platform offers us, for this select the banking platform of your interest, this will give you a code in which you can make the payment in an office of the selected bank .
Shipping and dispatches:
Once you make the payment and it is confirmed, the enlistment and shipment of your product will be carried out, for this a time of 2 business days after the purchase is given, the carrier will be chosen depending on the place of shipment of the product.
The cost of shipping will have a fixed rate of $ 18,000 for purchases under $ 500,000 and for purchases over $ 500,000 the shipping will be free.
Supporting documents for billing purposes:
- Natural person: A photocopy of the identity card is required and in case the address, telephone and mail that you wish to register are different from the data that you register in your user, you must confirm these two data this in order to be able to provide electronic invoicing.
- Legal person: RUT is required.
You can attach these files to your account or send them to the mail [email protected]. Important if you are part of an entity or company and send the RUT it is necessary that this be an updated RUT corresponding to the current year.